Privacy Policy

The information we collect depends on how you interact with GoMaggie Insurance and the products or services you request.

Information You Provide to Us

We may collect information that you provide directly to us, including:

• Name;
• Mailing address;
• Email address;
• Telephone number;
• Date of birth;
• Information about drivers and household members;
• Vehicle information;
• Property information;
• Current or prior insurance information;
• Coverage preferences;
• Information necessary to obtain or provide an insurance quote;
• Information you provide when communicating with a GoMaggie Insurance agent or customer-support representative;
• Information submitted through our website, forms, questionnaires, or quote process; and
• Records of your communication preferences and consent.

Please provide only information that you are authorized to provide about yourself or another person.

Information Collected Automatically

When you visit or interact with our website, we may automatically collect certain technical and usage information, such as:

• Internet Protocol address;
• Browser type;
• Device type;
• Operating system;
• Pages viewed;
• Referring URLs;
• Date and time of visits;
• Website interactions; and
• Cookies and similar technologies.

We may use this information to operate, maintain, secure, analyze, and improve our website and services.

Information From Other Sources

When necessary to provide insurance services that you request, we may receive information from insurance carriers, consumer reporting services, data providers, service providers, and other sources as permitted by applicable law.

We may use personal information to:

• Process and respond to insurance quote requests;
• Obtain insurance quote options from insurance carriers;
• Assist you in evaluating insurance coverage options;
• Communicate with you regarding an insurance quote or service you requested;
• Connect you with a GoMaggie Insurance agent;
• Schedule calls or appointments;
• Provide customer service and respond to questions;
• Complete applications, transactions, or services requested by you;
• Maintain and administer customer relationships;
• Verify information and prevent fraud;
• Protect our website, customers, and business;
• Maintain business and transaction records;
• Improve our website, services, customer experience, and operations;
• Analyze website and service performance;
• Comply with applicable legal, regulatory, licensing, and insurance requirements; and
• Exercise or defend our legal rights.

We may also use information to communicate with you about GoMaggie Insurance products or services where permitted by applicable law and consistent with your communication preferences.

If you separately opt in to receive SMS or RCS text messages from GoMaggie Insurance, we may collect and maintain information related to your participation in our text messaging program, including:

• Your mobile telephone number;
• The date and time you opted in;
• The method by which you opted in;
• The consent language presented to you;
• Your opt-in and opt-out status;
• Messaging activity and responses; and
• Information necessary to administer the messaging program.

For consumers enrolled in the GoMaggie Insurance Quote Updates program, messages may include communications regarding an auto or home insurance quote you requested, including:

• Quote-request confirmations;
• Quote updates;
• Agent follow-ups;
• Scheduling or callback coordination;
• Notifications that requested quote options are available;
• Links to review requested quote options; and
• Customer-support communications related to your requested insurance quote.

Participation in the GoMaggie Insurance text messaging program is voluntary. Consent to receive SMS or RCS text messages is not a condition of purchasing any goods or services or obtaining an insurance quote.

You may opt out of text messages at any time by replying STOP.

For assistance with text messages, reply HELP or contact us at hello@gomaggie.com or 855-466-2444.

Text Messaging Data and Consent Are Not Shared for Third-Party Marketing

All categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, shared, or disclosed to any third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and service providers that are necessary to provide and operate the text messaging services on behalf of GoMaggie Insurance.

No consent that you provide to receive SMS or RCS messages from GoMaggie Insurance will be transferred to another company for that company to independently market or promote its products or services to you.

For additional information regarding the GoMaggie Insurance text messaging program, please review our SMS/RCS Messaging Terms of Service.

We may disclose personal information when reasonably necessary to provide services you request, operate our business, protect our rights, or comply with applicable law.

Insurance Carriers

When you request an insurance quote or insurance services, we may provide information necessary to participating insurance carriers in order to obtain, evaluate, present, issue, or service the insurance products you request.

Providing information to an insurance carrier for the purpose of obtaining or servicing an insurance product you requested does not include transferring your SMS or RCS opt-in consent to that carrier for its own independent marketing purposes.

Service Providers

We may disclose information to vendors and service providers that perform business functions on our behalf, such as:

• Website hosting;
• Information technology;
• Customer relationship management;
• Communications;
• Data processing;
• Analytics;
• Fraud prevention;
• Cybersecurity;
• Customer support; and
• Other operational services.

These service providers are permitted to use information only as necessary to perform services for GoMaggie Insurance or as otherwise permitted by applicable law.

Legal and Regulatory Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or regulation;
• Respond to a subpoena, court order, or other lawful request;
• Cooperate with regulators or governmental authorities;
• Investigate or prevent fraud, security incidents, or unlawful activity;
• Enforce our agreements or policies; or
• Protect the rights, property, safety, or security of GoMaggie Insurance, our customers, or others.

Business Transactions

Personal information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, subject to applicable law.

At Your Direction

We may disclose information when you specifically direct or authorize us to do so in connection with a product or service you request.

GoMaggie Insurance does not sell or rent personal information to unaffiliated third parties for their own independent marketing or promotional purposes.

We do not provide personal information to third parties or affiliates for the purpose of allowing those parties to independently market unrelated products or services to you.

This restriction is especially applicable to mobile telephone numbers, text-message opt-in records, and SMS/RCS consent information as described in Section 3 of this Privacy Policy.

We may use cookies, pixels, analytics technologies, and similar tools to help operate our website, remember preferences, understand website usage, diagnose technical issues, improve our services, and maintain security.

Your browser or device may allow you to limit or disable certain cookies. Disabling cookies may affect the functionality of portions of our website.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, network, electronic transmission, or data-storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting information electronically.

We retain personal information for as long as reasonably necessary to:

• Provide the products or services you request;
• Maintain customer and business records;
• Meet insurance, licensing, regulatory, contractual, and legal obligations;
• Resolve disputes;
• Prevent fraud;
• Enforce agreements; and
• Protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purposes for which it was collected.

Text Messages

You may stop receiving SMS or RCS messages from GoMaggie Insurance by replying STOP to a message.

Text Message Help

Reply HELP for assistance or contact:

• Email: hello@gomaggie.com
• Phone: 855-466-2444

Email Communications

If you receive marketing emails from GoMaggie Insurance, you may use the unsubscribe instructions included in those messages where applicable.

Your decision to opt out of marketing communications does not prevent us from sending communications that are necessary to respond to a request you initiated or provide a service you requested, where permitted by law.

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

These may include the ability to request:

• Information about personal information we maintain about you;
• Access to certain personal information;
• Correction of inaccurate personal information;
• Deletion of certain personal information; or
• Information about how personal information is used or disclosed.

Certain information may be exempt from these requests under applicable insurance, financial, regulatory, or other laws.

To submit a privacy request, contact us at hello@gomaggie.com.

We may need to verify your identity before completing certain requests.

Our services are not directed to children under the age of 13, and we do not knowingly solicit personal information directly from children under 13 through our website.

If we learn that personal information was collected directly from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to address the information as required.

Our website may contain links to websites or services operated by third parties.

GoMaggie Insurance is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated as required by applicable law.

We encourage you to periodically review this Privacy Policy for updates.

If you have questions about this Privacy Policy, our privacy practices, or the GoMaggie Insurance SMS/RCS messaging program, contact us at:

• GoMaggie Insurance
• Go Maggie Insurance Services, LLC
• Email: hello@gomaggie.com
• Phone: 855-466-2444
• Website: https://insurance.gomaggie.com/